E-mail Address (Required)
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Hardware Configuration:
Processor (Required)	Click to select Pentium III Pentium II Pentium Pro Pentium Cyrix 686 MX Cyrix Media GX Cyrix 6x86 Cyrix 5x86 AMD 5x86 AMD K6 AMD K5 AMD K6-2 3D Other	Processor Speed (Required)	Click to select 600 Mhz + 550 Mhz 500 Mhz 450 Mhz 400 Mhz 350 Mhz 333 Mhz 300 Mhz 266 Mhz 233 Mhz 200 Mhz Less Than 200 Mhz
Amount of RAM (Required)	Click to select 128 MB + 96 MB 80 MB 64 MB 32 MB Less Then 32 MB	Computer Brand (Required)	Click to select IT IS A LAPTOP Acer AST Compaq CTX Dell Digital Gateway Hewlett Packard IBM Aptiva Micron NEC Packard Bell Quantex Sony Toshiba Other Don't Know
Operating System (Required)	Click to select Windows 2000 Windows 98 Windows 95 Windows NT Other Don't Know
Modem Speed (Required)	Click to select 14.4 28.8 33.6 56k ASDL Cable Modem DSL ISDN Other
Video card (Required)	Click to select 3dfx Voodoo 3 Creative Labs Graphics Blaster TNT 2 Creative Labs Graphics Blaster TNT 2 Ultra Diamond Viper V770 Diamond Viper V770 Ultra #9 Imagine 128 #9 Motion 331 #9 Reality 772 #9 Revolution 3D #9 Revolution IV Alliance Promotion ATI All-In-Wonder PRO ATI 3D Pro Turbo ATI 3D Xpression ATI Rage Pro ATI Xpert@Play ATI Xpert@Work Canopus Spectra 2500 Canopus Total 3D Cirrus Logic Creative Labs 3D Blaster Creative Labs 3D Blaster Banshee Creative Labs Graphics Blaster 3D Creative Labs Graphics Blaster Exxtreme Creative Labs Graphics Blaster Riva TNT Diamond 3D 2000 Diamond 3D 3000 Diamond Fire GL Diamond Monster Fusion Diamond Stealth 64 Diamond Stealth II Diamond Viper V330 Diamond Viper V550 Hercules Stingray 128 Hercules Terminator 3D Hercules Terminator Beast Hercules Thriller 3D Intergraph Intense 3D 100 Intergraph Intense 3D Voodoo Matrox G200 Matrox Millenium II Matrox Millenium Matrox Mystique Matrox Mystique 220 Orchid Real 3D Starfighter S3 Sierra Screamin' 3D STB Lightspeed 128 STB Nitro 3D STB Velocity 3D STB Velocity 128 STB Velocity 4400 Trident 9440 Trident 9660 Trident 9680 Trident 3DImage 975 Trident ProVidia 9685 Video Logic Apocalypse 5D Other Don't Know How to determine what type of video card is in your system
Sound card (Required)	Click to select Aztech Creative Labs Sound Blaster Creative Labs Sound Blaster Pro Creative Labs Sound Blaster 16 Creative Labs Sound Blaster 16 PnP Creative Labs Sound Blaster Live Creative Labs Sound Blaster PCI64 Creative Labs Sound Blaster PCI128 Creative Labs AWE64 Creative Labs AWE32 Creative Labs AWE32 PnP Creative Labs Vibra 16 Creative Labs Vibra 16 PnP Diamond Monster Sound Ensoniq Audio PCI Ensoniq Soundscape Ensoniq Soundscape VIVO ESS 1888 ESS 1868 ESS 1788 ESS 1688 ESS 688 Gravis Ultrasound Magic S20 MWave OPTi 930 Turtle Beach Yamaha OPL3-SA Other Don't Know How to determine what type of sound card is in your system

Driver Status:

This information can be obtained by running DXDIAG.EXE, which should be located on your computer if you have installed DirectX. To run DXDIAG, click on START, select Find, then Files or Folders. When the window appears, type in DXDIAG and press enter. When the file shows up, simply double-click on it to run. From the info in the DXDIAG screen, please fill out the form fields below. This information is not manditory, however it can be extremely helpful in troubleshooting your difficulty.

Component:	Version #:	Status:
DirectDraw		Click to select Certified No Hardware Support Not Installed Blank
Display Driver		Click to select Certified No Hardware Support Not Installed Blank
Direct 3D		Click to select Certified No Hardware Support Not Installed Blank
Audio Driver		Click to select Certified No Hardware Support Not Installed Blank

Are you receiving any of the following error messages?

Click to select NO I don't have any music I don't have any sound I'm getting a client crash I'm getting a memory error I'm have a latancy issue - lag It says my password is invalid but I checked it and its right I'm getting an error applying patch Other

Please use the field below to explain the difficulty you are having. If you are getting an error message that is not listed above, please include it here. Please be as specific as possible with your descriptions.

Mail Subject: (Required for Solution Database)


NOTE: This form is intended to answer TECHNICAL ISSUES ONLY. Specific gameplay questions will not be answered.